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Ian Baker
Product Expert

September 22, 2023

Start Date

March 17, 2014

Position(s) held at CWH

RV Sales Representative, Digital Product Specialist

What brand(s) do you work for? Camping World What other teams do you work with the most? I mainly work with several different teams on a daily basis. I'm constantly touching base with the written content team so that we can align our efforts to be as impactful and efficient as possible with our delivery of content. This allows us to not only optimize SEO but also have great digital content with both written and video elements. I also work hand-in-hand with the motion design team to make sure our visions mesh from the start to the end of many projects. During large shows or events, I work with the social media team to create short-form social teaser videos for multiple platforms. Occasionally, I work with the retail team to create content that benefits the great retail product selection we offer at our locations nationwide. What is your favorite thing about your job and why? The people I work with. I know this seems like such a small thing in the grand scheme of a career, and don't get me wrong, there are a TON of things I love about my job, like the amazing growth we've had and opportunities that come with it and how I get to do something new every day. But if I had to narrow it down to one specific thing, it's the culture of our team and the amazing people I truly consider friends that I get to work with. Not only are the people on my team incredible, but I also get SOOO excited to see people from some of the other digital marketing teams that I haven't seen in a few months or maybe even a year. And my favorite part is that I'm not alone. So many of us feel this way and it warms my heart. It's how I know I'm working at a great organization with truly amazing and talented people. What is the most rewarding project you have worked on here and why? I would have to say the original Ultimate RV Show. This show had some of the most challenging and fun days I've ever experienced in any career. We were able to overcome an incredible amount of obstacles and create something that had never been done in this industry before. We didn't know it at the time, but that week changed not only how we would conduct future business at Camping World, but showed the industry what COULD be done with the right talent in place. It set an industry standard for what a virtual RV show could be, and all the while, brought each and every one of us in attendance that much closer to each other as we all bonded through adversity and success together. What charity/cause/activity is most important to you and why? The activity that is most important to me is spending time with my family. One of the great aspects of working for Camping World is the generous PTO time we're given. It allows me to not only spend the Holidays with my family but also allows me to be there for my kids. I get to see my son's football games and my younger daughter's gymnastics practices and swim lessons. Many companies preach about having a good work/life balance, but few offer the programs to match. Camping World truly puts their employees first. What advice would you give to someone applying to a job at Camping World? Camping World is an incredible place to work, where employees are put first and our CEO is a reality TV star. We have an outstanding culture with hard-working, dedicated, and caring employees. However, if I were to give one piece of advice, it would simply be this... be the authentic you. Trust, friendship, and giving are at the core of our nature. If this sounds like something you'd be interested in, and if those are the people you want to be surrounded by, then I strongly encourage you to apply and during the interview process, just relax...and be you.

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Jessica Drouin

Dealership General Manager

What brand(s) do you work for? Camping World What other teams do you work with the most? I believe I work the same with every department. Every single member of my Team is my Family. I feel comfortable walking into any department and working it or just being there for support when necessary. What is your favorite thing about your job and why? I must say that it would be difficult to have only once choice however I think the absolute best part of my job is knowing that I am responsible for providing safety, care and financial support for over 50 families. There is not much better of a feeling than that. Several times a month we do family style cookouts to just gather together because we are as close as a family gets. I am so Proud to be the leader of this Team. What made you interested in working in the outdoor recreation industry? I began in this industry on accident nearly 20 years ago. I walked in for an interview just after maternity leave under the advice of a local head hunter. I forgot to write down the name of the company or the name of the person I was there to meet. I truly walked in the door looking for a finance position that I had no interest in having come from the car business. I accepted the position within 30 minutes at which time paved the way for the rest of my life. I have never turned back after I first walked in that door. How has Camping World Holdings helped you succeed as a woman in the workplace? How is this different than other companies you have worked at? I have worked really hard in this business and all alike to be taken seriously as a woman in the work place. My very first Finance job as a young woman was one of the most difficult I had ever done due to being a woman. Both companies that I worked at previous to Camping World accepted me however the support was no where near that of Camping World. I personally believe the diversity offered and expected by Camping World is better than any other company I have ever worked for or with in my 20 years of employment. What advice would you offer other women who are interested in a career at a Camping World Holdings brand? I would tell any woman interested in a Career with Camping World to go for it. You are the one in charge of your destiny and Camping World will be the best support you will find out of any other RV dealer in the entire country.

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Timothy Shanahan

Sr. Inventory Analyst

What brand(s) do you work for? Camping World What other teams do you work with the most? The new inventory analyst team works most closely with the leadership group at the individual dealerships. We are frequently in contact with the general mangers, sales managers, and market managers of the areas we cover. We also work with the used, transport, and banking subsets of our larger inventory team. What is your favorite thing about your job and why? I find the most enjoyable aspect to be absorbing and dissecting the numbers. Trying to figure out what will happen, what will work, and adjusting on the fly when events don't transpire as predicted makes for a fun and challenging work environment. The constant communication with stores, manufacturers, and other team members helps grow knowledge, spark ideas, and foster relationships amongst those we depend on to keep the inventory and sales coming. What is the most rewarding project you have worked on here and why? My creation of the used inventory matrix was labor intensive but instrumental in the creation of our RV evaluator tool. With the forced input menu for used inventory entry standardized, we are able to assess our own values on trades and compare them to those provided by third parties. This, in turn, has led to our company being able to confidently buy and carry a much greater amount of used inventory than in previous years. Although it was a small step in this process, my efforts in creating the database were crucial for success early on. What charity/cause/activity is most important to you and why? An enjoyable way that I have found to give back is running races in the name of a charitable foundation. Typically, I have raised money for the American Cancer Society. It is rewarding to accomplish a goal and better oneself while helping a noble cause simultaneously. I look forward to resuming this practice as the pandemic wanes and life shifts back closer to normal. What advice would you give to someone applying to a job at Camping World? Never fear asking too many questions. It is a unique industry and many at corporate, the stores, and on the manufacturer side have been around a long time. There is a wealth of knowledge to be gleaned from those that we are interacting with on a daily basis. You can never check sales numbers and metrics too many times. The success of brands and individual floorplans can ebb and flow; some stores may be struggling with a brand that is a success nationally. Different stores excel at selling different subtypes of RVs. It is important to stay on top of these things so that you can speak with a store and address any potential issues.

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Dan Little

National Director of Resolution

What brand(s) do you work for? Camping World What other teams do you work with the most? I work closely with the National Service Teams, the Chicago call center team, and dealer management. What is your favorite thing about your job and why? I love the fact that the way I do my job can impact our business and, more importantly, impact those that I work with and the customer experience. I am in my 15th year in our company and have had opportunities to grow myself and others. It is exciting to be part of a team that has so many talented, hardworking individuals who could be working anywhere but choose to be here with us. What is the most rewarding project you have worked on here and why? I think one thing I really reflect on is the role I have had in opening new stores over the years with my co-workers (Regional Service Directors). It was hard work but rewarding to get those new locations up and running to be part of our success and growth as a company. Working closely with those directors gave me so many chances to learn to be a better manager. What charity/cause/activity is most important to you and why? My wife and I regularly reach out to individuals we become aware of that need some help locally. We also generously share our time to benefit others in our community. What advice would you give to someone applying to a job at Camping World? Be prepared to work, be prepared to get training, and use it. It is a unique industry and as such the opportunity for growth and rewards are terrific. The leadership at Camping World cares about its employees and about their future. There is no limit to the possibilities that can open up to them here. There are numerous success stories in our company of those who worked hard and earned a chance to elevate within the company.

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