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Dan Little
Market Service Manager

March 29, 2023

Start Date

July 2, 2007

Position(s) held at CWH

Service Director TAL, Regional Service Director, National Director of Resolution

What brand(s) do you work for? Camping World What other teams do you work with the most? I work closely with the National Service Teams, the Chicago call center team, and dealer management. What is your favorite thing about your job and why? I love the fact that the way I do my job can impact our business and, more importantly, impact those that I work with and the customer experience. I am in my 15th year in our company and have had opportunities to grow myself and others. It is exciting to be part of a team that has so many talented, hardworking individuals who could be working anywhere but choose to be here with us. What is the most rewarding project you have worked on here and why? I think one thing I really reflect on is the role I have had in opening new stores over the years with my co-workers (Regional Service Directors). It was hard work but rewarding to get those new locations up and running to be part of our success and growth as a company. Working closely with those directors gave me so many chances to learn to be a better manager. What charity/cause/activity is most important to you and why? My wife and I regularly reach out to individuals we become aware of that need some help locally. We also generously share our time to benefit others in our community. What advice would you give to someone applying to a job at Camping World? Be prepared to work, be prepared to get training, and use it. It is a unique industry and as such the opportunity for growth and rewards are terrific. The leadership at Camping World cares about its employees and about their future. There is no limit to the possibilities that can open up to them here. There are numerous success stories in our company of those who worked hard and earned a chance to elevate within the company.

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McKenna O'Hearne

Social Media Coordinator

What brand(s) do you work for? Check all that apply. Camping World What is your favorite thing about your job and why?It’s the team I have the opportunity to work with. They always have positive attitudes and keep me feeling inspired. I also have the opportunity to be as creative as I want in my role. My job is never boring!What made you interested in working in the outdoor recreation industry?One of my favorite things to do in my free time is travel. I have been going camping ever since I was a little girl, so being able to work in an industry that I'm passionate about just felt right.How has Camping World Holdings helped you succeed as a woman in the workplace? How is this different than other companies you have worked at?CWH has helped me succeed as a woman in the workplace by always giving me the opportunity to grow and by providing many successful women role models within the company to look up to. What advice would you offer other women who are interested in a career at a Camping World Holdings brand?My advice would be to just go for it! You will be successful at CWH if you show up with a good attitude and are willing to continue learning.What destination do you hope to visit one day?Ireland

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Bradley Cremo

Market Service Manager

What brand(s) do you work for? Camping World What other teams do you work with the most? I work Directly with the sales and service teams as well as the National teams and call center teams. What is your favorite thing about your job and why? My favorite part of my job is sharing my knowledge of the industry with my locations and assisting them in being the best they can be. I also enjoy problem-solving and conflict resolution. What is the most rewarding project you have worked on here and why? Honestly, I don't know if I have one specific project. I pride myself on my customer service, so I would have to say the most rewarding part of my job is when I can take a customer who has become upset with their situation and turn them into a raving fan. What charity/cause/activity is most important to you and why? Charity/Cause: The fight against cancer. I have lost many people in my life from cancer.Activity: The outdoors. Whether it's taking our trailer to a campsite with the family, or strapping on a 45 lb. backpack and hiking into the mountains 5+ miles and setting up camp, there is something so peaceful about disconnecting from the outside world and connecting with those that matter most to me. What advice would you give to someone applying to a job at Camping World? Bring your "A" game. Be all that you can be because this industry will demand that of you. Our company is the best at what we do. With the personal and vast amount of resources available, we can help you in your path to greatness. Add your bit of flair to the fun, but the professional environment we promote. Be a team player as we all have to lean on each other from time to time. Work from a place of empathy for we are all consumers. Lastly, enjoy what you do for a living.

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Matthew James Urland

Dealership General Manager

What other teams do you work with the most? I work with all the teams! There isn't anything I won't do. I feel that being in the trench or daily grind with the crew is where I belong! I love to be apart of every department and project. I learn from my team. What brand(s) do you work for? Camping World What is your favorite thing about your job and why? Creating smiles! Doesn't matter if its the Customer, employee, family, or the most special Make A Wish kids we grant wishes for. Smiles change everything. I love the challenge of the person who wont wear one. They become my focus. You cant fake a smile. What is the most rewarding project you have work on here and why? Changing the Culture. Caring about employees and taking care of the staff transcends to the customer experience. We all share the same feeling about leaving everything better than how we found it on every level. Creates Great Pride. We have also been able to grant 37 wishes for Make a Wish foundation last year. We are doing 9 this month! This is these kids only way to travel as a family. All these things have raised Golden store to record heights. What charity/cause/activity is most important to you and why? Make A Wish, hands down. Sometimes the story's are heart breaking for sure. I'm a father of three. I cant wrap my mind around the struggle of these little warriors and their parents. The Joy, the smile, the tears, and everything our staff has been through with this... Everyone on the staff donates time, parts, hitch work, or anything we can as a team to make the Wish Granting the most amazing experience for the Child and the family.

I also took initiative on a school food program for low income kids and their families in my local area, before plating change. Marcus put his program in motion and it put my efforts on steroids! I know that my heart and intentions align with his and of this great organization. What advice would you give to someone applying to a job at Camping World? Be prepared for life changing experience. This isn't a Job, its a way of life. Its not only a way to work, its a way to life. Be a student, teacher, and Stuart of the business and people. Learning never stops! Fear is a Liar!

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