August 09, 2022
July 2, 2007
Position(s) held at CWH
Service Director TAL, Regional Service Director, National Director of Resolution
What brand(s) do you work for?
What other teams do you work with the most?
I work closely with the National Service Teams, the Chicago call center team, and dealer management.
What is your favorite thing about your job and why?
I love the fact that the way I do my job can impact our business and, more importantly, impact those that I work with and the customer experience. I am in my 15th year in our company and have had opportunities to grow myself and others. It is exciting to be part of a team that has so many talented, hardworking individuals who could be working anywhere but choose to be here with us.
What is the most rewarding project you have worked on here and why?
I think one thing I really reflect on is the role I have had in opening new stores over the years with my co-workers (Regional Service Directors). It was hard work but rewarding to get those new locations up and running to be part of our success and growth as a company. Working closely with those directors gave me so many chances to learn to be a better manager.
What charity/cause/activity is most important to you and why?
My wife and I regularly reach out to individuals we become aware of that need some help locally. We also generously share our time to benefit others in our community.
What advice would you give to someone applying to a job at Camping World?
Be prepared to work, be prepared to get training, and use it. It is a unique industry and as such the opportunity for growth and rewards are terrific. The leadership at Camping World cares about its employees and about their future. There is no limit to the possibilities that can open up to them here. There are numerous success stories in our company of those who worked hard and earned a chance to elevate within the company.