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Laura Bender (Levy)
Marketing Operations Specialist

March 29, 2023

Start Date

7/13/2020

Position(s) held at CWH

Social Care Agent, Promotions Coordinator

What brand(s) do you work for? Camping World, Good Sam What other teams do you work with the most? As a Promotions Coordinator, I get the pleasure of working with many teams. I work with the Engagement team by fulfilling all prizes for the giveaways they've initiated. I work with the retail team to organize lists of SKUs that are available for these giveaways, and I initiate the fulfillment of shopping spree giveaways by placing orders for gift cards to be delivered to winners. I work with the Inventory team to find available RVs for RV winners and coordinate with the inventory manager to initiate the transport to the winner's nearest dealership. I work with the accounting team to account for all RV giveaways by writing up an end-of-month report each month. I work with the tax department to ensure that we are abiding by state and federal tax laws, and I am currently in the process of wrapping up 2021 by organizing all W9 information for 1099 distribution in January 2022. I work with the legal team to create rulesets and affidavits and to ensure that we are following all the rules and legalities. I work with all dealerships, nationwide, by connecting with the management team to notify them of the winners coming into their dealerships. I forward them the winner's contact information and instruct them on how to create these deals in their system to make them whole once the deal is complete. I work closely with the Social Care Team by assisting them with winners who come in on all of our social channels with questions, concerns, or issues. Recently, I've been working closely with the RV Rental team when winners have issues booking reservations with the credits we've awarded them. What is your favorite thing about your job and why? My favorite thing about my job is when I can help make a winner's dreams come true. When a winner is genuinely so grateful for being awarded a prize, it feels amazing to be a part of the fulfillment process. I love that I get to work with many teams to make all this happen. What made you interested in working in the outdoor recreation industry? I love the outdoors and how it brings people together. Some of my fondest memories are the times where my family and I could travel and explore different places. My family always dreamt of owning an RV and traveling the country. Seeing how an RV can change a traveling family's life is what made me interested in working for an outdoor recreation company. How has Camping World Holdings helped you succeed as a woman in the workplace? How is this different than other companies you have worked at? Working at Camping World, in the Digital Marketing department specifically, has shown me that women are equals in the workplace. We have many strong women leaders in our company and it is inspiring to see such talented, intelligent women thrive in the workplace. What advice would you offer other women who are interested in a career at a Camping World Holdings brand? I would advise women who are interested in our company to stay confident, stay true to themselves, and never doubt what they are capable of.

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Jessica Drouin

Dealership General Manager

What brand(s) do you work for? Camping World What other teams do you work with the most? I believe I work the same with every department. Every single member of my Team is my Family. I feel comfortable walking into any department and working it or just being there for support when necessary. What is your favorite thing about your job and why? I must say that it would be difficult to have only once choice however I think the absolute best part of my job is knowing that I am responsible for providing safety, care and financial support for over 50 families. There is not much better of a feeling than that. Several times a month we do family style cookouts to just gather together because we are as close as a family gets. I am so Proud to be the leader of this Team. What made you interested in working in the outdoor recreation industry? I began in this industry on accident nearly 20 years ago. I walked in for an interview just after maternity leave under the advice of a local head hunter. I forgot to write down the name of the company or the name of the person I was there to meet. I truly walked in the door looking for a finance position that I had no interest in having come from the car business. I accepted the position within 30 minutes at which time paved the way for the rest of my life. I have never turned back after I first walked in that door. How has Camping World Holdings helped you succeed as a woman in the workplace? How is this different than other companies you have worked at? I have worked really hard in this business and all alike to be taken seriously as a woman in the work place. My very first Finance job as a young woman was one of the most difficult I had ever done due to being a woman. Both companies that I worked at previous to Camping World accepted me however the support was no where near that of Camping World. I personally believe the diversity offered and expected by Camping World is better than any other company I have ever worked for or with in my 20 years of employment. What advice would you offer other women who are interested in a career at a Camping World Holdings brand? I would tell any woman interested in a Career with Camping World to go for it. You are the one in charge of your destiny and Camping World will be the best support you will find out of any other RV dealer in the entire country.

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Randall Chambers

Dealership General Manager

What other teams do you work with the most? I work with our Digital Marketing Team assisting with productions providing props assistance, locations and providing units for filming. Making sure all their needs are met to ensure their production runs smooth and on time. What brand(s) do you work for? Camping World What is your favorite thing about your job and why? I enjoy the industry as a whole. The consumers we serve - our customers are excited about their purchase and it's very rewarding to provide them with the memories that camping gives them. I enjoy the people I work with and the opportunity to mentor them. We have a diverse group of talent and it is very rewarding to watch them grow and learn in their positions. The support I am given by our corporate team is amazing. The marketing and branding makes our jobs easy. What is the most rewarding project you have work on here and why? In Nashville we have many customers from the Music Industry. I spent over 20 years working for Warner Bros prior to joining Camping World. We enjoy our dealership having a "Music City" atmosphere as the three local camp grounds next to us are filled with tourist visiting Nashville. Often we provide cookouts with music and give-away items Nashville and Music City themed. What charity/cause/activity is most important to you and why? I have been an Ambassador for St. Jude Children's Hospital for over 20 years. I have been President of a local Little League Baseball for 15 years. I enjoy working with youth sports. We also host Home Runs For St Jude to raise money for St. Jude Children's Hospital in Memphis. What advice would you give to someone applying to a job at Camping World? Camping World provides a unique opportunity for anyone seeking a career that rewards for results. As an industry leader it will give any potential hire an opportunity to work for the best in the market. Growth opportunities are there for those that have the desire to put in the work and learn. Camping World provides specific training courses that will assist any associate during their learning curve. I would highly recommend Camping World as a place to provide your family a comfortable lifestyle. It's simply a great place to work!

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Toni Buchanan

Dealership General Manager

What brand(s) do you work for? Camping World What other teams do you work with the most? I work very closely with all departments, since I am the General Manager. The Service department and Sales department are the two that I work with the most. What is your favorite thing about your job and why? I love the challenge of helping our sales associates try to find the perfect camper or motor home for a customer. Once we do, then it is a challenge to see if we can finalize the sell. I am very competitive, so I to try outsell our other stores. What made you interested in working in the outdoor recreation industry? I have always loved sales, but had never worked in the recreation industry. I had been with Camping World for 2 weeks and I told my team that they would have me until I retired. I love this company and every position that I have had with them. How has Camping World Holdings helped you succeed as a woman in the workplace? How is this different than other companies you have worked at? I have always been treated me with the utmost respect and given everything that I needed to succeed. I feel like I have never been passed over for a promotion just because I was a woman. Many companies that I have worked with, don't promote women to General Managers. What advice would you offer other women who are interested in a career at a Camping World Holdings brand? To just do it. It is very intimidating in the beginning, because it is predominately men. The only reason I feel like it is, because most women are just afraid to give it a shot. What I have discovered is that a lot of people like working with female sales associates, because they feel like they get a better deal and they are more sincere.

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