September 22, 2023

Start Date

7/13/2020

Position(s) held at CWH

Social Care Agent, Promotions Coordinator

What brand(s) do you work for? Camping World, Good Sam What other teams do you work with the most? As a Promotions Coordinator, I get the pleasure of working with many teams. I work with the Engagement team by fulfilling all prizes for the giveaways they've initiated. I work with the retail team to organize lists of SKUs that are available for these giveaways, and I initiate the fulfillment of shopping spree giveaways by placing orders for gift cards to be delivered to winners. I work with the Inventory team to find available RVs for RV winners and coordinate with the inventory manager to initiate the transport to the winner's nearest dealership. I work with the accounting team to account for all RV giveaways by writing up an end-of-month report each month. I work with the tax department to ensure that we are abiding by state and federal tax laws, and I am currently in the process of wrapping up 2021 by organizing all W9 information for 1099 distribution in January 2022. I work with the legal team to create rulesets and affidavits and to ensure that we are following all the rules and legalities. I work with all dealerships, nationwide, by connecting with the management team to notify them of the winners coming into their dealerships. I forward them the winner's contact information and instruct them on how to create these deals in their system to make them whole once the deal is complete. I work closely with the Social Care Team by assisting them with winners who come in on all of our social channels with questions, concerns, or issues. Recently, I've been working closely with the RV Rental team when winners have issues booking reservations with the credits we've awarded them. What is your favorite thing about your job and why? My favorite thing about my job is when I can help make a winner's dreams come true. When a winner is genuinely so grateful for being awarded a prize, it feels amazing to be a part of the fulfillment process. I love that I get to work with many teams to make all this happen. What made you interested in working in the outdoor recreation industry? I love the outdoors and how it brings people together. Some of my fondest memories are the times where my family and I could travel and explore different places. My family always dreamt of owning an RV and traveling the country. Seeing how an RV can change a traveling family's life is what made me interested in working for an outdoor recreation company. How has Camping World Holdings helped you succeed as a woman in the workplace? How is this different than other companies you have worked at? Working at Camping World, in the Digital Marketing department specifically, has shown me that women are equals in the workplace. We have many strong women leaders in our company and it is inspiring to see such talented, intelligent women thrive in the workplace. What advice would you offer other women who are interested in a career at a Camping World Holdings brand? I would advise women who are interested in our company to stay confident, stay true to themselves, and never doubt what they are capable of.